Privacy Policy

Privacy Policy

General information

 

About This Privacy Policy

Reed Exhibitions is committed to respecting and protecting your privacy. This privacy policy applies to each Reed Exhibitions website, event, app and other service (each, a “Service”) that refers or links to this privacy policy. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. The  Reed Exhibitions company that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.

 

Information We Collect

We collect information about you in three ways: (1) from your input through our web forms, badge scanners, app forms and other mechanisms, (2) from third-party sources, and (3) through automated technologies.

Data You Provide To Us

The types of personal information that we collect directly from you depends on how you interact with us and the Service and may include:

  • Contact details, such as your name, email address, postal address, social media handle and phone number;
  • Account login credentials, such as usernames and passwords, password hints and similar security information;
  • Other account or event registration and profile information, such as educational, employment and professional background, dietary and accessibility requirements, and photo;
  • Payment information, such as credit or debit card number;
  • Comments, feedback and other information you provide to us, including information that you send to customer support and messages, appointment inquiries and other information that you wish us to share with our exhibitors, visitors, partners and others; and/or
  • Interests and communication preferences, including My Show/My Event matchmaking and event planning and networking choices and preferred language.

Data From Other Sources

We also may obtain personal information about you from our group companies and from other third parties, including:

  • Service providers that help us determine a location based on your IP address in order to customize certain products to your location;
  • Partners with which we offer co-branded services or engage in joint marketing activities; and/or
  • Publicly-available sources and data suppliers from which we obtain data to validate or supplement the information we hold.

Data From Service Use

Our Service may automatically collect information about how you and your device interact with the Service, including:

  • Computer, device and connection information, such as IP address, browser type and version, operating system, platform and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;
  • Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service; and/or
  • For location-aware Services, your location, such as where you are located on the event floor.

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.

 

How We Use Your Information

Depending on how you interact with us and the Service, we use your personal information to:

  • Provide, activate and manage your access to and use of the Service;
  • Process and fulfill a request, order, download or other transaction;
  • Provide technical, product and other support and to help keep the Service working, safe and secure;
  • Enhance and improve the Service and our other products and services and to develop new products, services and benefits;
  • Offer you customized content and other personalization to make the Service more relevant to your interests and geography;
  • Respond to your requests, inquiries, comments and concerns;
  • Notify you about changes, updates and other announcements related to the Service and our other products and services;
  • Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
  • Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties, such as exhibitors, sponsors and media partners;
  • Invite you to participate in user testing and surveys as well as sweepstakes, competitions and similar promotions;
  • Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance; and/or
  • Comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Sharing of Your Information

Our Service Providers

Depending on the Service provided, we share personal information with:

  • Our affiliates, trading names and divisions within the Reed Exhibitions group of companies worldwide (for a list, click here) and certain RELX Group companies that provide technology, customer service and other shared services functions; and/or
  • Our service providers, suppliers, agents and representatives, including but not limited to, payment processors, venue providers, onsite event contractors, customer support, email service providers, IT service providers, mailing houses and shipping agents,

to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

Your Choices

We share your personal information with our affiliates and with exhibitors, sponsors, media partners, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee or event manager, that wish to send you information about their products and services that may be of interest to you, as determined by your choices in managing your communications preferences and other settings.

The Service may let you post and share personal information, comments, materials and other content. Any such contributions you disclose publicly may be collected and used by others, may be indexed by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas.

Legal Reasons

We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • meet any applicable law, regulation, legal process or other legal obligation;
  • detect, investigate and help prevent security, fraud or technical issues; and/or
  • protect the rights, property or safety of Reed Exhibitions, our users, employees or others;

and as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.

 

Your Communications Preferences

You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the ‘opt-out’ or unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.

 

Accessing and Updating Your Information

Your Account

The Service may allow registered users to directly access and review their account information and make corrections or updates at any time. Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service’s customer support.

Your Rights

You may have the right under European and certain other privacy and data protection laws, as applicable, to request free of charge:

  • access to and correction or deletion of your personal information;
  • restriction of our processing of your personal information, or to object to our processing; and
  • portability of your personal information.

If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

 

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

 

Children’s Privacy

We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.

 

Data Security

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.

 

Locations of Processing

Your personal information may be stored and processed in your region or another country where Reed Exhibitions affiliates and their service providers maintain servers and facilities, including Australia, Austria, France, Germany, India, Italy, Japan, Korea, the Philippines, Singapore, the United Kingdom and the United States. We take steps, including through contracts, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.

Where personal information is transferred from the European Economic Area (“EEA”) or Switzerland to a country that has not received an adequacy decision by the European Commission, we rely on appropriate safeguards, such as the European Commission-approved Standard Contractual Clauses and EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, to transfer the data.

 

Grounds for Processing

When we collect from you any personal information within the scope of European data protection laws, we do so:

  • where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
  • where necessary for our compliance with applicable law or other legal obligation;
  • where applicable, with your consent; and/or
  • as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, enable our customers to comply with legal obligations, or fulfill our other legitimate interests as described in the “Information We Collect”,”How We Use Your Information” and “Sharing of Your Information” clauses above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

 

Changes

We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.

 

Contact

If you have any questions, comments, complaints or requests concerning this privacy policy or our processing of your information, please contact: Data Protection Officer, Reed Exhibitions, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom, dataprotection@reedexpo.com. You also may lodge a complaint with the data protection authority in the applicable jurisdiction.

The data protection representative for our businesses that are processing personal data within the scope of European data protection laws and located outside of the EEA and Switzerland is Reed Exhibitions Limited. You can contact the data protection officer of Reed Exhibitions Limited through the contact details provided above.

 

Privacy Policy for exhibitors

1.   Responsible for Data Processing

Joint data controllers within the meaning of Article 4 (7) in conjunction with 26 GDPR are:

a.    Reed Messe Wien GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 0
E: info@messe.at

 

b.    Reed Messe Salzburg GmbH

Am Messezentrum 6
5021 Salzburg
T: + 43 662 4477 – 0
E: info@reedexpo.at

 

c.    Reed CEE GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 0
E: info@messe.at

 

d.    Expoxx Messebau GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 6101
E: info@expoxx.at

 

e.    System Standbau Salzburg GmbH

Am Messezentrum 7
5021 Salzburg
T: + 43 662 9304 – 0
E: info@systemstandbau.at

The companies listed as jointly responsible will be referred to collectively hereinafter as “Reed Exhibitions Austria“.

 

2. Common Contact Point

As a common and central point of contact for all questions concerning data protection and addressee in the exercise of your rights as data subjects, Reed Exhibitions Austria have established:

Reed Messe Salzburg GmbH
Am Messezentrum 6
5021 Salzburg
T: + 43 662 4477 – 0
E: database@reedexpo.at

 

3. Data Protection Officer

You can reach our data protection officer of Reed Exhibitions Austria at

Reed Exhibitions
For the attention of: Data Protection Officer
Gateway House, 28 The Quadrant,
Richmond, Surrey TW9 1DN,
United Kingdom
E: dataprotection@reedexpo.com

 

4.   Processing Purposes

a.    Processing of Fair Participation, Provision of Services

Reed Exhibitions Austria store and process the data that you provide when registering for the fair in order to enable you to participate as an exhibitor at the fair you have chosen according to the agreement with you and your requirements, in particular to allocate a suitable stand space for you, exhibition stand construction (with appropriate order), to list your company in the exhibitor catalogue, provide marketing and advertising services ordered as well as other additional services you want or to fulfil ancillary services you wish for, to fulfil additional orders and special arrangements and (if you use this offer) to arrange for your fair insurance. Insofar as Reed Exhibitions Austria uses external partners to fulfil ancillary services or additional orders and special agreements, your data disclosed at the time of the registration will be passed on to the extent necessary.

 

b.    Advertising and Marketing, Newsletter, Surveys

In addition, the data you provide will be used for the purpose of conducting surveys and advertising for events of the companies of Reed Exhibitions Austria, as well as for the transmission of email newsletters with information on services of Reed Exhibitions Austria and for the promotion of other companies who offer products or services that may be of interest in connection with fairs.

In the case of advertising and informational newsletters sent to you by email, Reed Exhibitions Austria will record whether the newsletter is being correctly delivered to your inbox server, whether you have opened the newsletter sent to you, if and which contents of the newsletter you are clicking on and, if applicable, whether or not you have unsubscribed from the newsletter. The collection and processing of the data collected for your use of the newsletter sent by Reed Exhibitions Austria is used to generate statistical evaluations, which should provide a representative picture of the reading habits of the newsletter, so that the content of future newsletters can be adapted to the target audience or different content according to the interests of the respective users can be provided.

The contact details you provide will be made available to the partner companies listed at https://www.messe.at/partner to enable them to inform you about their services in connection with fair events.

 

c.    Photography and Video Recordings

At the fairs and events of Reed Exhibitions Austria, photos and videos are regularly taken which, among other things, document the fair and therefore also show visitors of the relevant fair or event. It cannot be ruled out that you (or other people from your company) can be seen on individual photos and videos. Insofar as you are identifiable on the respective photo or video, the photo or video and further use of the respective photo or video regularly constitutes a processing of personal data within the meaning of Art.4 (1) GDPR. The storage and processing of this data is solely for internal archiving purposes, for the purpose of documentation and to enable reporting on the relevant fair or event by media companies or Reed Exhibitions Austria on its websites and on the social media pages of the respective fair.

 

5.   Legal Basis of Data Processing

a.    Processing of Fair Participation, Provision of Services

The legal basis for the processing of your data for the purpose of providing exhibition services results from the admissibility of data processing required for contractual purposes, which is standardised in accordance with Article 6 (1) (b) GDPR.

 

b.    Advertising and Marketing, Newsletter

The legal basis for the use of the data you have provided for the advertising and marketing measures described, including the sending of personalised newsletters, is based on the legitimate interest of Reed Exhibitions Austria to promote the sale of its services, including the promotion of services and products of third-party providers who support or supplement the own range of services (Art. 6 (1) (f) GDPR). Passing on your contact details to partner companies of Reed Exhibitions Austria is permitted, in view of your own interest to obtain offers from companies with a relevant range of services and experience in the field of fairs with regard to possibilities for optimising your fair presence (Art. 6 (1) (f) GDPR).

 

c.    Photography and Video Recordings

The legal basis for storage and processing of personal data arising from taking photographs and making videos comes from our legitimate interest in taking such photos or making such videos and their proper use for the purpose of reporting as well as for archiving for historic documentation (Art. 6 (1) (f) GDPR).

 

d.    Processing of Personal Data of Disclosed Third Party Contact Persons

The processing of data of third natural persons, which are disclosed in the fair registration or in the course of the execution of the exhibitor contract, in particular as a representative, responsible or other employees of your company, is permitted due to the legitimate interest of Reed Exhibitions Austria and yourself in order to address directly the specifically responsible and informed person in your company in the course of processing the exhibitor contract concluded with your company or in case of queries, in order to avoid information or legal losses as well as to be able to clearly direct information and advertising to a unique recipient (Art. 6 (1) (f) GDPR).

 

6. Necessity of Data Provisioning

If you do not or not entirely provide the data requested in the registration, the conclusion of an exhibitor contract is not possible. The provisioning of further data is only required insofar as you would like to order stand construction, advertising or marketing services or wish to take out a fair insurance.

 

7. Recipient

All data provided by you will be disclosed to all companies jointly responsible for processing (see point 1).

The information about your company, which was disclosed at the time of your registration, will be published in both printed and online list of exhibitors (exhibitor catalogue).

If you order additional fair-related services (e.g. fair insurance, stand security, transport services, etc.) during the course of your registration, the data you provide will also be forwarded to those companies (https://www.messe.at/unternehmen/partnersalzburg.html; https: / /www.messe.at/unternehmen/partnerwien.html), which provide the ordered services in each case.

In addition, the partner companies listed at https://www.messe.at/partner will receive your contact information in order to inform you about fair-related products and services offered by them.

For the purpose of documentation and reporting on the relevant fair, photos and videos and thus – insofar as you are identifiable on these  – your personal data will be forwarded to various media (e.g. newspapers, TV, online media, etc.) for appropriate use and will be provided by Reed Exhibitions Austria and accessed on its websites and its social media pages of the respective fair or event.

For receiving advertising and informational newsletters via email as well as the collection of data concerning your use of these newsletters, Reed Exhibitions Austria uses Salesforce.com, inc., The Landmark @ One Market St., Suite 300, San Francisco, California 94105, USA as a processor. Since Salesforce.com, inc. is based in the USA, there is thus a transfer of the collected data to a third country within the meaning of the GDPR.

The Salesforce.com, inc. is registered in the US Department of Commerce’s US Privacy Shield List. The transfer of data to the US to Salesforce.com, inc. is therefore permissible under Commission Implementing Decision (EU) 2016/1250 of 12 July 2016 on the adequacy of the protection provided by the EU-US Privacy Shield (‘adequacy decision’ within the meaning of Article 45 of the GDPR).

 

8. Storage Period

The storage of the data processed by Reed Exhibitions Austria for the described purposes of advertising and marketing will continue until you object to further data processing for these purposes. The data processed in connection with the newsletter will be saved until you unsubscribe from the email newsletter. Photos and videos and thus – insofar as you are identifiable on these – your personal data is stored for documentation and archiving purposes for an indefinite period. Otherwise your data will be stored for as long as necessary for each processing purpose. In addition, data storage takes place insofar and as long as it is necessary to retain your processed data in order to safeguard legal interests (e.g. until the expiry of contractually agreed or statutory warranty or statute of limitations) or with regard to statutory retention requirements, in particular pursuant to Article 132 BAO (Austrian Federal Fiscal Code). Insofar as further processing is carried out for statistical purposes, the relevant data will only be used anonymously.

 

9. Intended Further Use of Your Data

The data you provide when registering for the fair will be further processed in connection with the Expo Contact Network operated by Reed Messe Salzburg GmbH and Reed Messe Wien GmbH. Details on this processing of your data can be found in the privacy policy of the Expo Contact Network.

 

10.  Rights of Persons Affected

You have the right of access to the processing of personal data pursuant to Art.15 GDPR and the right to rectification pursuant to Art.16 GDPR towards the companies jointly responsible for processing (see section 1). In addition, you may request the deletion of your data, provided that there is a reason for deletion referred to in Art. 17 (1) (a) to (f) GDPR and there is no justification under Art.17 (3) GDPR for the refusal of the deletion. You also have the right to demand the restriction of data processing under Art.18 GDPR if necessary or to file an objection against the data processing according to Art.21 GDPR. Furthermore, pursuant to Art.20 GDPR, you are entitled to demand that all data that you have provided yourself and that we process in an automated way are provided to you on a data medium in a common file format or are transmitted to a third party named by you (right of data portability). To assert your data protection rights, please contact Reed Messe Salzburg GmbH as a common point of contact (see section 2).

If you believe that the processing of your personal data by us violates applicable data protection law, you are entitled to file a complaint with the Data Protection Authority.

 

Cookies

BY USING OUR WEBSITES YOU AGREE TO THE USE OF COOKIES AS DESCRIBED HEREIN.

We use cookies on our websites. These are small text files that are stored on your device using the browser. Cookies cannot do any harm, most of all they cannot contain viruses or malicious software.

For example, we use cookies to store when you’ve visited one of our sites, or to store your preferences as user and searches, to perform analytics on our sites, or to allow you to share and promote them on social media. The use of cookies allows us to tailor the contents of our websites to your specific needs, to improve our website for you, to facilitate the navigation on our websites and to promote the sale of our services. The legal basis of the data processing is Sec. 96 Abs. 3 TKG (Austrian Telecommunication Law) as well as Art. 6 Abs. 1 lit a (Consent) and f (legitimate interest) GDPR.

You can use the settings in your respective browser to prevent cookies from being stored on your device. You can also delete cookies stored on your computer at any time. Further information can be found in the instructions of your browser manufacturer. If you change the settings in your browser, it may happen that you cannot fully use all the features of our websites.

Below are the categories of cookies we use on our websites:

Necessary cookies
Absolutely necessary cookies are needed so that you can navigate on our websites or carry out the basic functions of the websites, such as the assignment of anonymous session IDs to bundle several related queries to a server. They are essential to the functioning of the website.

Security cookies
Security cookies are used for security controls. Security cookies are used to authenticate users, prevent fraudulent use of credentials and protect user data from unauthorised access.

Performance or analysis cookies
Performance or analysis cookies collect information about the usage of websites such as Internet browsers and operating systems used, domain names of websites from which you came, number of visits, average time spent, the busiest subpages, efficiency of advertising and visited websites. Performance or analysis cookies do not store any information that enables a personal identification of the user. Performance or analysis cookies are used to check the performance of the website and the effectiveness of advertising placements and to allow adjustments that improve the user-friendliness of websites and hence, the user experience.

For example, this website uses Google Analytics, a web analytics service provided by Google Inc., to analyse the use of the website through the use of cookies. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, your IP address should be shortened or anonymised beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. You have the option to prevent the collection and processing of the data by Google Analytics by downloading the browser add-on which can be retrieved from the following link and installing it on the device: https://tools.google.com/dlpage/gaoptout?hl=de

Functional cookies
Functional cookies make it possible to store information provided by the user and to offer the user improved, more personal functions and to enable requested functions such as the playback of videos. These cookies store information about your settings and preferences, such as language preferences, whether you are using the site with a mobile device or your geographic location. Refusing these cookies may result in not having the full functionality of the website.

Cookies for marketing purposes
Cookies for marketing purposes are used to provide users with content relevant to their interests. This allows visitors of our website to be informed about certain offers again through online advertising at a later time. Cookies for marketing purposes are also used to limit the frequency of an advertisement and to measure and control the effectiveness of advertising campaigns. Cookies for marketing purposes store, whether a website was visited or not, as well as which content was used on this website. This information may be shared with third parties, such as advertisers. Cookies for marketing purposes are often linked to third party page features and used for remarketing.

Social media
On our websites you will find links to our appearances on the social media platforms Facebook, Twitter and YouTube, which can be accessed via buttons. If you are logged in on one of these social media platforms when clicking on these buttons, the respective social media platform can assign this to your account and collect data about you in this context. If you do not want the aforementioned social media platforms to be able to assign the visit of our websites to your user account, please log out of the relevant social media platform beforehand.

If a video from YouTube is included on any of our websites, YouTube will be notified that you have accessed this website, regardless of clicking on it.

For the purpose and scope of the data collection and the further processing and use of the data by social media platforms as well as your related rights and settings options to protect your privacy, please refer to the privacy statements of the respective social media platform.

Below you will find the list of cookies including cookie category, storage duration and providers used on our websites. The cookie list also contains links to the privacy policy of the respective provider as well as to the opt-out option.

By continuing to use this website you are giving consent to cookies being used. More Information

We use cookies to operate this website and to improve its usability. Full details of what cookies are, why we use them and how you can manage them can be found by reading our Privacy & Cookies page. Please note that by using this site you are consenting to the use of cookies.

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